Hawaiian Sands Motor Inn - Booking and Cancellation Policy

Overview

• Reservations made within 14 days of arrival require full payment at the time of booking. Cheques and money orders will only be accepted if there is sufficient time for postage and clearing. A booking deposit of 50% of the total booking or the first nights fees, whichever is greater, is required to confirm reservations made more than 14 days before the date of arrival.
• All room tariffs are calculated on the selected room rate plus charges for extra persons (as indicated by the customer). Please note in the event, the number of persons has been under estimated, accommodation at the motel cannot be guaranteed.
• For cancellations made within 72 hours of the day of arrival no refund of any payment shall be made. There is no refund for Peak Season bookings (e.g. holiday season, long weekends, public holidays).
• For cancellations made 15 days or more prior to the day of arrival an 85% refund of any payment shall be made.
• For cancellations made 14 days or less prior to the day of arrival a 50% refund of any payment shall be made.
• A 10% surcharge for card or online transactions will apply to all cancellations.

The Customer shall be required to provide a valid credit card at the motel on check-in to cover any additional charges and may also be required to provide photographic identification.